Service standards Service standards - major retailers Versions Service standards schedule - (1 July 2020 - 30 June 2024) July 2020 Service standards schedule - (1 July 2016 - 30 June 2020) July 2016 Service standards schedule - (1 July 2013 - 30 June 2016) July 2013 Service standards schedule - Initial regulatory period (1 Jan - June 2013) Jan 2013 Projects Publications Related Projects Project Status 2023 Review of the water third party access regime Project Released 7 Aug 2023 Project Closes June 2024 Submissions Water retail licence - The Corporation of the City of Marion Project Released 11 Jan 2024 Project Closes Feb 2024 Final SA Water regulatory determination 2024 Project Released 24 Jan 2024 Project Closes 30 Jun 2024 Draft Preservation Regulatory Determination – Robusto Investments Pty Ltd (trading as Compass Springs) Project Released 6 Apr 2023 Project Closes Oct 2023 Final Water retail code and monitoring and evaluating performance framework Project Released 16 June 2023 Project Closes Jun 2024 Submissions Water retail licence variation application – Cape Jaffa Anchorage Essential Services Project Released 31 Oct 2022 Project Closes June 2023 Final Water retail licence application - Adelaide Hills Berry Farms Project Released 17 Oct 2022 Project Closes Dec 2022 Final Water retail licence - City of Tea Tree Gully Project Released 26 Oct 2012 Project Closes Nov 2022 Final Decision to make a price determination to apply to Robusto Investments Pty Ltd (trading as Compass Springs) Project Released 7 Jan 2020 Project Closes Jun 2023 Final Water retail licence - District Council of Elliston Project Released 4 Apr 2022 Project Closes Jun 2022 Final More Projects Related Publications 2024 Review of the water third party access regime draft report submission - SA Water Updated 15 Apr 2024 Area Water Type Submissions Economic regulation of SA Water infographic Updated 29 Feb 2024 Area Water Type Information papers 2024 Review of the water third party access regime - draft report Updated 26 Feb 2024 Area Water Type Consultation papers Review of the access regime that applies to the South Australian water industry issues paper submission - Clare Valley Wine & Grape Association Updated 26 Feb 2024 Area Water Type Submissions Review of the access regime that applies to the South Australian water industry issues paper submission - Mr Henry Angas Updated 26 Feb 2024 Area Water Type Submissions Review of the access regime that applies to the South Australian water industry issues paper submission - SA Water Updated 26 Feb 2024 Area Water Type Submissions Review of the access regime that applies to the South Australian water industry issues paper submission - SA Wine Industry Association Updated 26 Feb 2024 Area Water Type Submissions SA Water Pricing Order regulatory period 1 July 2024 - 30 June 2028 issued under the Water Industry Act 2012 Updated 26 Feb 2024 Area Water Type Final reports Water retail licence variation - Corporation of the City of Marion Updated 21 Feb 2024 Area Water Type Licensing SAWRD24 Draft price determination 2024-28 - Direct control Updated 24 Jan 2024 Area Water Type Consultation papers More Publications